Tenants Handbook

CHA Tenants Handbook

 

Governance Documents & Corporate Policies

2025 Tenant Satisfaction Survey Outcomes

260729 List of CHA Contractors

Register of Procurement Activities_2024-25

0_CHA Rules

01_ Governing Body Code of Conduct_241211

02_Asset Management Strategy_270923

03 Entitlement, Payments and Bemenifts Policy 260225

04_Performance Management Policy 220928

05 Unacceptable Behaviour Policy_220928

06_Execution of Documents and Seal_220928

07 Whistleblowing Policy_250924

08_Complaints Policy_240612

09_ Risk Management Policy_241030

11_ Personal Relationships at Work_260227

12_ Digital Strategy 2023-26

13 Equalities Policy 260429

15_Health & Safety Policy Statement_251001

16_Privacy Policy_260624

17_ Membership Policy_260527

19_Procurement Policy_251129_

21_Learning & Development Policy_220928

22_ Recruitment and Selection Policy _250430

23_ Internal Audit Policy_250924

24_ Standing Orders_240924

25_Tenant Participation Strategy_270923

26_Committee and Staff Expenses Policy_260527

27_Committee Recruitment Policy_250827

28_ Smoke Free Policy_260527

29_ Induction and Offboarding Policy_241211

30_Committee Annual Review Policy_250430

31_Management Committee & Office Bearers Role Descriptions_241030

32_Bad Debt Policy_240612

33.1_ Fraud & Corruption Policy_250924

33.2-Anti-Bribery Policy-250924

34_Freedom of Information and Environmental Information Policy_251023

35_Notifiable Events Policy_240828

36_Value for Money Policy_220928

39_Environmental Policy_220629

40_Acquisition and Disposal Policy_260826

41_ Management Committee Member’s Guide 241030

42_Conflicts of Interest 240828