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Our Annual Performance Report for 2022-23 will be with you soon, look out for these over the next few days. Alternatively, you can access it on our website here 

On Wednesday, the 25th of October 2023, all CHA staff will be attending a training session between 9.00 am and 2.00 pm. Our offices will be closed, and phone lines will be unavailable during this period. If you have an emergency repair during this period, please call 01555 435944 For all other enquiries please call …

Our staff are off Friday 22nd September 2023 and Monday 25th September 2023 for the holiday weekend. Need to contact us while we are closed? Detailed below is a list of telephone numbers, so that any emergency repairs you have can be dealt with while we are closed. If you smell gas or suspect a …

We are pleased to announce that our customers can now contact us using a freephone number. Our new general enquiries number is 0808 175 6288 and replaces the 01555 665316 number. This new number will be completely free regardless of whether people are calling from a mobile phone or a landline. Customers calling the old …

We are happy to be hosting a Community Event on 24th August 10:00-12:00 at our community hub in Lanark – 39 North Vennel. Everyone is welcome to come along and learn about local services that are available, along with meeting some of our hub users. Come along to have a chat, biscuit, and cuppa. View …

Our Spring 2023 newsletter has now been published!   You will find articles on the opening of our Community HUB, the work we are carrying out to support our tenants with the cost of living rise and lots of useful information on how we can help you during this difficult time.   Click the link …

Clydesdale Housing Association’s CHA Community Hub in Lanark has been officially opened by Mairi McAllan MSP and Minister for Environment & Land Reform. Part of a new build project that delivered four flats for social rent and offices for the Housing Association, the CHA Community Hub was constructed in February 2020 – however, just a …

Humza Yousaf, Secretary for Health and Social Care and Mairi McAllan, Minister for Environment, Biodiversity and Land Reform made a joint Ministerial visit to Lanark-based Clydesdale Housing Association this week. Mr Yousaf and Ms McAllan toured the CHA Community Hub and learned about the supporting role the Association plays in the rural community – partnerships …

Clydesdale Housing Association (CHA) recently completed a survey of all its tenants, to gauge overall levels of satisfaction and to help identify households struggling with the cost-of-living crisis. Representative sample In total 455 interviews were conducted, which is a 54% sample of CHA’s tenants, was carried out by Research Resource, an independent market research company.  …

Our consultation with tenants over December 2022 and January 2023 provided background on the growing financial challenges facing the Association. Despite a January 2023 inflation rate of 10.1%, many of our main costs are growing at levels that are twice as high: Repairs – 20% increase Planned maintenance contracts – 25% increase Insurance premiums – …

On Tuesday the 21st February 2023, all CHA staff will be attending a training session between 9.00 am and 2.00 pm. Our offices will be closed and phone lines will be unavailable during this period. If you have an emergency repair during this period, please call 01555 435944 For all other enquiries please call us …

Do you want to improve your personal wellbeing?… and your career prospects? Do you want to play a role in improving the lives of others and the Clydesdale area? If the answer is “YES” then volunteering as a Management Committee member with us might be the thing for you! We have two vacancies and are …

The Association is pleased to announce that we have, once again, obtained funding through the Social Housing Fuel Support Fund to enable Clydesdale Housing Association to pay £200 directly to your energy supplier on your behalf. This is an increase of £30, on the last two previous payments we have made.   This free £200 payment …

Avoiding condensation Condensation is the most common form of unwanted dampness in buildings and occurs when warm moist air comes into contact with a cold surface. Keep homes winter warm We all find that the winter months can be a struggle. With cold, wintry weather; shorter, darker days, we spend more time at home and …

The Scottish Government has said that landlords cannot increase rents before 31 March 2023. Clydesdale Housing Association normally applies a rent increase each year – we confirm this in writing each February. We are required by law to consult customers about any proposed change. We must also explain how we may change what we do …

Our staff are making this Christmas matter! Our kind-hearted staff decided to forego their annual “Secret Santa” gifts this year and donate to the local Kit for Kids Christmas appeal instead.   Staff raised a total of £475 and our Management Committee very kindly agreed to top this up to £1000 with money from our donations …

Our Annual Report for 2021-2022 has now been delivered to all our tenants and is also available to download. The report highlights how we’ve performed over the past 12 months.   If you’d like it in a different format (such as large print) or in a language other than English, please let us know.   …

Help us improve by telling us what you think The Tenant Satisfaction Survey 2022 is here, and we want to hear your voice! We have asked an independent company called Research Resource to carry out a tenant satisfaction survey for us.  This survey will ask about your views on the services that we provide for …

The Scottish Housing Regulator published the National Report on the Scottish Social Housing Charter 2021/22, landlord reports and comparison tool, and all of the statistical information on social landlord performance against the Charter.https://www.housingregulator.gov.scot/…/clydesdale…