Annual Reports

31 March 2020 Report & Financial Statements

2020 Annual Report

2019 Annual Report

31 March 2019 Report & Financial Statements

2018 Annual Report

31 March 2018 Report & Financial Statements

2017 Annual Report

31 March 2017 Report & Financial Statements

2016 Annual Report on Charter

31 March 2016 Report & Financial Statements

2015 Annual Report Charter

31 March 2015 Report & Financial Statements

Newsletters

2020 Rent Consultation Newsletter

2020_Summer Newsletter

2020_Factoring Newsletter

2020_Spring Newsletter

2019_Winter Newsletter

2019 Rent Review Consultation Newsletter

2019 Summer Newsletter

2019 Spring Newsletter

2018 Winter Newsletter

2018 Rent Review Consultation Newsletter

2018 Summer Newsletter

2018 Spring Newsletter

2017 Winter Newsletter

2017 Rent Review Consultation Newsletter

2017 Summer Newsletter

2017 Tenant Satisfaction Survey Results Newsletter

Leaflets

SHR – Complaints and Significant Performamce Failures

Anti Social Behaviour Leaflet

Complaints Leaflet

Good Neighbour Leaflet

Membership Leaflet

Rent Arrears Leaflet

Right to Repair Leaflet

Tenants Energy Guide

Universal Credit: New choices for people living in Scotland

Committee Minutes

9 December 2020

25 November 2020

11 November 2020

28 October 2020

30 September 2020

26 August 2020

29 July 2020

17 June 2020

13 May 2020

24 March 2020 Office Bearer Meeting re Covid-19

18 March 2020 Office Bearer Meeting re Covid-19

26 February 2020

19 February 2020

29 January 2020

4 December 2019

Governance Documents & Corporate Policies

CHA Rules

Anti-Bribery Policy 190529

Business Plan 2019-22

Code of Conduct for Governing Body Members 170927

Committee Appraisal Policy 190327

Committee Recruitment Policy 170426

Complaints Policy 160629

Customer Focus Policy Standards 190612

Corporate Procurement Policy 140430

Disclosure of Interest Policy 180926

Equal Opportunities Policy – February 2020

Entitlements, Payment & Benefits Policy

Execution of Documents and Seal 190612

Fair Processing Notice

Fraud & Corruption Policy 190529

Freedom of Information and Environmental Information Policy 191030

Health & Safety Policy statement

Internal Audit Policy 190529

ICT Code of Practice 190626

Learning & Development Policy 150325

Management Committee Expenses Policy 190626

Membership Policy 170426

Notifiable Events Policy 190130

Performance Management Policy 181204

Personal Relationships at Work 190612

Privacy Policy

Risk Management Policy 190529

Standing Orders 190612

Sustainability Policy 090428

Unacceptable Behaviour Policy 160629

Whistleblowing Policy 190327

Housing Management Policies

Allocation Policy 190424

Rent Arrears Policy 190828

Rent & Service Charge Policy 190130

Short Scottish Secure Tenancy Policy 190424

Tenancy Management 190424

Tenant Participation Strategy

Tenancy Sustainability Policy 170531

Void Management Policy 191030

 

Repairs & Maintenance Policies

Asbestos Management Policy 191030

Factoring Services Policy 190626

Rechargeable Repairs Policy 191030

Repairs and Maintenance Policy 190925

Stage 3 Adaptations Policy 180207

Finance Policies & Documents

Internal Financial Control Policy

Treasury Management Policy 190327

Annual Accounts:

31 March 2020 Report & Financial Statements

Financial Statement for year ended 31 March 2019

Financial Statement for year ended 31 March 2018

Financial Statement for year ended 31 March 2017

Expenses:

Expenses paid to 30 September 2019

Staffing Policies & Documents

Staff Expenses Excerpt from EVH Terms and Conditions of Employment (April 2018)

Staff Code of Conduct 181031

Staff Salaries 2020

SHAPS Defined Contribution Scheme – Member Guide

 

Regulatory Documents

2021/22 Engagement Plan

2020-21_Annual Assurance Statement

2019/20 Engagement Plan

2019/20 Annual Return on the Charter Form

2018/19 Annual Return on the Charter Form

2018/19 Landlord Report

 

Useful Websites

Citizens Advice Scotland

Equality and Human Rights Commission

Lanarkshire Credit Union

Scottish Charity Regulator

Scottish Government

Scottish Housing Regulator

Scottish Public Services Ombudsman

Shelter Scotland

South Lanarkshire Council