Blog

Our staff are off  Friday the 24th of May 2024 and Monday the 27th of May 2024 for the holiday weekend. Need to contact us while we are closed? Detailed below is a list of telephone numbers, so that any emergency repairs you have can be dealt with while we are closed. • If you …

                           Since January this year, our team have been working towards the introduction of a new computer system. This new system will help us to embrace new digital technologies and to deliver improvements in customer service and the way we work. To help …

Our staff are off  Monday the 6th of May 2024 for the holiday weekend. Need to contact us while we are closed? Detailed below is a list of telephone numbers, so that any emergency repairs you have can be dealt with while we are closed. • If you smell gas or suspect a carbon monoxide …

The Scottish Housing Regulator (SHR) published the 2024 Engagement Plans for all Registered Social Landlords (RSL) – ours is attached. The Engagement Plan sets Clydesdale’s regulatory status, any further assurance required by the SHR and the annual regulatory returns we will be required to provide in 2024. Engagement Plans and documents are available on the …

Our Spring 2024 newsletter has now been published! You will find articles on keeping you safe in your home, the work we are carrying out to support our tenants with the cost-of-living rise and lots of useful information on how we can help you during this difficult time. Click the link to read the newsletter …

Easter Holiday Closure Our staff and Management Committee would like to wish all of our tenants a Happy Easter. This year we will close for the Easter break from 5pm on Thursday the 28th of March 2024 and will reopen on Tuesday the 2nd of April 2024 at 09.00am. Detailed below is a list of telephone …

We consulted with tenants over December 2023 and January 2024 on options for increasing 2024/2025 rent levels. The consultation involved us sending a rent consultation newsletter (available at CHA Rent Options 2024-2025) and an individual letter to every tenant detailing how the two rent increase options would impact on their future rent charge. A paper feedback …

On Tuesday the 12th of March 2024, all CHA staff will be attending a training session between 9.00 am and 2.00 pm. Our offices will be closed, and phone lines will be unavailable during this period. If you have an emergency repair during this period, please call 01555 435944. For all other enquiries please call …

Due to the awful weather and very poor driving conditions, our office will close at 3.00pm today. This will enable staff to travel home in the daylight and reduce the already high risks of travelling. We will continue to provide our full range of services; however, these will be restricted to contact either by phone …

The Association are required under Health & Safety legislation to maintain all gas appliances it provides in a safe condition. As well as carrying out necessary repairs and maintenance work on gas appliances we carry out annual inspections to check the condition of appliances and flues. Our contractor, J. Frood & Sons, 47 Wellgate, Lanark, …

We’re conducting a Rent Review so that tenants can have their say on the rent levels for 2024/25. Click here for further details on the options you are being consulted on. There are several ways you can have your say, you can: • Complete the consultation form in the newsletter and return it to us …

Our Annual Performance Report for 2022-23 will be with you soon, look out for these over the next few days. Alternatively, you can access it on our website here 

On Wednesday, the 25th of October 2023, all CHA staff will be attending a training session between 9.00 am and 2.00 pm. Our offices will be closed, and phone lines will be unavailable during this period. If you have an emergency repair during this period, please call 01555 435944 For all other enquiries please call …

Our staff are off Friday 22nd September 2023 and Monday 25th September 2023 for the holiday weekend. Need to contact us while we are closed? Detailed below is a list of telephone numbers, so that any emergency repairs you have can be dealt with while we are closed. If you smell gas or suspect a …

We are pleased to announce that our customers can now contact us using a freephone number. Our new general enquiries number is 0808 175 6288 and replaces the 01555 665316 number. This new number will be completely free regardless of whether people are calling from a mobile phone or a landline. Customers calling the old …

We are happy to be hosting a Community Event on 24th August 10:00-12:00 at our community hub in Lanark – 39 North Vennel. Everyone is welcome to come along and learn about local services that are available, along with meeting some of our hub users. Come along to have a chat, biscuit, and cuppa. View …

Our Spring 2023 newsletter has now been published!   You will find articles on the opening of our Community HUB, the work we are carrying out to support our tenants with the cost of living rise and lots of useful information on how we can help you during this difficult time.   Click the link …

Clydesdale Housing Association’s CHA Community Hub in Lanark has been officially opened by Mairi McAllan MSP and Minister for Environment & Land Reform. Part of a new build project that delivered four flats for social rent and offices for the Housing Association, the CHA Community Hub was constructed in February 2020 – however, just a …

Humza Yousaf, Secretary for Health and Social Care and Mairi McAllan, Minister for Environment, Biodiversity and Land Reform made a joint Ministerial visit to Lanark-based Clydesdale Housing Association this week. Mr Yousaf and Ms McAllan toured the CHA Community Hub and learned about the supporting role the Association plays in the rural community – partnerships …

Clydesdale Housing Association (CHA) recently completed a survey of all its tenants, to gauge overall levels of satisfaction and to help identify households struggling with the cost-of-living crisis. Representative sample In total 455 interviews were conducted, which is a 54% sample of CHA’s tenants, was carried out by Research Resource, an independent market research company.  …