At Clydesdale Housing Association, we want our future plans to reflect the issues that matter most to our tenants. To help us do this, we have sent out a short survey asking tenants to select their top three priorities from the range of services we provide. The survey will ask you to choose: 1️⃣ Your …
Spot Damp or Mould? We’re Here to Help
Damp, mould and condensation can affect any home. If you notice signs such as damp patches, mould growth, condensation on windows or a musty smell, please get in touch with us as soon as possible. Reporting concerns early helps us investigate the issue and provide the right support. Our Technical Services Officer can inspect your …
Meet the People Helping Guide CHA🏡
At Clydesdale Housing Association, we are governed by a voluntary Management Committee made up of individuals who generously give their time, experience and expertise to help shape the future of the Association. The Committee plays a vital role in providing leadership, overseeing key decisions and ensuring that CHA remains focused on delivering high-quality homes and …
🔑 CHA Helping to Tackle Homelessness
Clydesdale Housing Association continues to play an important role in helping people and families experiencing homelessness across our communities. Between 1 April 2025 and 31 March 2026, CHA re-let 51 empty homes. Of these, 26 homes (51%) were allocated to homeless applicants, with the remaining 25 homes allocated to other applicants. Homeless applicants can include …
🏡 Investing in Our Homes 🏡
We’re pleased to confirm that a number of our planned maintenance contracts are now underway across our housing stock. Current programmes include: 🏠 Kitchen Replacements 🛁 Bathroom Replacements 🪟 Window Upgrades 🚪 Door Replacements These improvement works form part of our ongoing investment in tenants’ homes, helping to ensure properties remain modern, comfortable, secure and …
🏡 Help Keep Our Communities Tidy
Bulky items left in gardens, closes, stairwells and other communal areas can create safety hazards, attract pests and affect the appearance of our neighbourhoods. Please remember that these areas should be kept clear for the benefit and safety of everyone. If you need to dispose of unwanted furniture or other large household items, please call …
Changes to Housing Law in Scotland
We want to let you know about some changes to Scottish housing law that came into effect on 1 August 2026. Most tenants will not need to do anything, but we believe it’s important to keep you informed about changes that may affect your tenancy now or in the future. The updates are designed to …
💬 Your Feedback Matters
At CHA, we’re always keen to hear what you think. Whether you’d like to make a complaint, suggest an improvement, or simply tell us about a positive experience, your feedback helps us improve our services and recognise what’s working well We aim to resolve concerns as quickly as possible and handle all complaints fairly and …
Allocation Policy Consultation Now Complete
Thank you to everyone who took the time to respond to the South Lanarkshire Council Allocation Policy consultation survey. We received a 10% response rate, and we greatly appreciate all the feedback shared. The results showed that the majority of respondents were supportive of the Council’s recommended reviews, including the Policy Aims, Change in Terminology, …
📬 Our Summer Newsletter Has Arrived!
Our Summer 2026 Newsletter has now been delivered to tenants across our communities This edition includes: 🏡 £1.41 million of planned investment in tenants’ homes and communities, benefiting 196 properties. 🛠️ Information on planned heating, kitchen, bathroom, door and window improvement programmes. ✅ Important home safety advice covering gas safety, fire safety, damp and mould, …
Allocations Policy Review Consultation
An allocation policy is a legally required framework which sets out guidelines on how we allocate our empty homes. As we are in partnership with South Lanarkshire Council and are part of the Common Housing Register, we have adopted their Allocation Policy. This is currently under review. Please use the link below to review the …
Office Closure
Our offices will be closed on Monday 15 June. Our emergency repairs service will operate as normal.
Engagement Plan for 2026/27
As part of the Regulatory Framework, the Scottish Housing Regulator publishes an Engagement Plan for all social landlords based on their risk assessment of our governance, financial management and performance. Our Engagement Plan for 2026/27 has recently been published – View the Engagement Plan.. This Engagement Plan sets out: the information the Regulator requires from …
Management Committee Vacancy
Do you want to make a real difference to lives of others while developing valuable skills and experience? Volunteering as a Management Committee member with Clydesdale Housing Association offers a unique opportunity to play a key role in shaping high quality housing and services for the wider community while also strengthening your confidence, leadership and …
Our Easter opening hours 🐰
Our Easter opening hours 🐰 The staff and Management Committee would like to wish all our tenants a very Happy Easter! Please note that our office will be closed from 5 pm on Thursday the 2nd of April 2026 and will reopen at 9 am on Tuesday the 7th of April 2026. Emergency Repairs Contacts …
Rent Review 2026-2027
Each year we review our rents to help cover the cost of maintaining homes, providing services, and planning for future repairs and improvements. Following this year’s review, rents will increase by 5.8% from 1 April 2026. This follows the standard approach of September 2025 Consumer Price Index (CPI) + 2%. As part of our rent …
Your views matter!
Your feedback on the proposed rent increase is vital. It helps us make informed decisions about future rent levels. We remain committed to balancing high-quality services, investment in homes, and keeping rents as affordable as possible. Choose how you want to take part in this rent consultation using one of the methods below: Make sure …
🎄 Festive Opening Hours Update 🎄
🎄 Festive Opening Hours Update 🎄 We know this time of year can be especially busy, so we wanted to share our Christmas and New Year opening hours to help you plan ahead. Our office will be closed to visitors on Wednesday the 24th of December 2025. You can still contact us by phone or …
We’re excited to introduce a new, convenient way to pay your rent or factoring charges from the comfort of your home!
We’re excited to introduce a new, convenient way to pay your rent or factoring charges from the comfort of your home! With Direct Payment, you can make payments anytime, anywhere—quickly and securely. Here’s how: On the home page of the website click the Make a Payment button Select the Direct Payment link Choose whether it’s …
Scottish Housing Regulator publishes updated guidance on raising a Serious Concern
The Scottish Housing Regulator has published two updated factsheets for tenants and landlords on how to raise a Serious Concern about a social landlord. The factsheets have been revised following feedback from tenants and landlords and provide clearer, more detailed information about: how tenants can report a Serious Concern to the Regulator how the Regulator considers and …