Summer 2017 Newsletter Published

Our Summer 2017 Newsletter has just been Published. It includes details on the outcome of our recent Pets Policy consultation, improvements made to our reactive repairs service, an update on the implementation of Universal Credit and an overview of our Factoring Service. The Newsletter is available to read in our Downloads area.

Are you claiming all the benefits you are entitled to?

Many people aren’t claiming the benefits that they could be. It can be confusing to know what financial support you could receive because the UK’s benefits system is quite complicated. However, there is a simple calculator that can help you to quickly determine what benefits you’re eligible for. For a free, anonymous check up to see which benefits you could receive, take …

Tenant Satisfaction Survey Results Published

92% of our tenants are satisfied with the overall service we provide. A comprehensive satisfaction survey of our tenants was carried out by an independent company in late-2016. 448 of our 738 tenants took part. We are delighted to report that satisfaction in all areas measured has improved since the previous survey in 2014. More …