Universal Credit: New choices for people living in Scotland

The Scottish Government has just announced new Universal Credit payment choices for people living in Scotland. People making a new Universal Credit claim online from 4 October 2017 who live in South Lanarkshire can choose to: be paid either monthly or have the monthly payment split into twice monthly payments (roughly every fortnight); and, have …

Universal Skills

Universal Skills is a new ‘one-stop’ approach to job seeking. With Universal Skills, Universal Jobmatch and Universal Credit, you can learn basic PC skills, complete and submit online job applications, write a winning CV, apply for suitable jobs online, learn some key interview skills AND find your way through the world of benefits. Universal Skills …

Universal Credit – Online Service Overview

A video providing an overview of how the Government’s online Universal Credit system will work has just been released and is available to watch here. From 4 October 2017 the following people will be required to apply online for Universal Credit: people with a change in circumstances who currently claim Housing Benefit, Income-Based Job Seeker’s …

Summer 2017 Newsletter Published

Our Summer 2017 Newsletter has just been Published. It includes details on the outcome of our recent Pets Policy consultation, improvements made to our reactive repairs service, an update on the implementation of Universal Credit and an overview of our Factoring Service. The Newsletter is available to read in our Downloads area.

Are you claiming all the benefits you are entitled to?

Many people aren’t claiming the benefits that they could be. It can be confusing to know what financial support you could receive because the UK’s benefits system is quite complicated. However, there is a simple calculator that can help you to quickly determine what benefits you’re eligible for. For a free, anonymous check up to see which benefits you could receive, take …

Tenant Satisfaction Survey Results Published

92% of our tenants are satisfied with the overall service we provide. A comprehensive satisfaction survey of our tenants was carried out by an independent company in late-2016. 448 of our 738 tenants took part. We are delighted to report that satisfaction in all areas measured has improved since the previous survey in 2014. More …