Clydesdale Newsletter Summer 2019 Our Summer Newsletter has just been published. This version features: • a telephone number change for our out of hours repairs service, • our up and coming Tenants Satisfaction Survey, • Lanimer Day fun • and much, much more To access a copy click Clydesdale Newsletter Summer 2019

Our Annual Performance Report 2019
Our Annual Report 2019

Tenants Scrutiny Group
COME ALONG AND HAVE YOUR SAY!!!!!! Do you want to know more about the services Clydesdale Housing Association Provide? Would you like to tell Clydesdale Housing Association what you think about the way current services are delivered? Would you like to have a say about what services Clydesdale Housing Association should deliver in the future? …

We are hiring
Position: Corporate Services Assistant (CHA Community Hub) Location: Lanark Salary: £24,454 to £27,177 (pro-rata) Hours: 21 hours per week Grade: EVH Grade 5 Contract: Permanent Closing Date: 27 March 2020 Interview Date: 21 April 2020 We have created this post to support the development and delivery of our new CHA Community Hub in Lanark. We …
Only Flush the 3Ps-Pee, Poo and (toilet) Paper
Only Flush 3Ps – Pee, Poo and (toilet) Paper Scottish Water has issued a reminder to flush only the 3Ps – pee, poo and toilet paper– to help keep the country’s sewers free from blockages. Un-flushable alternatives to toilet paper which are not biodegradable are a major cause of sewer chokes resulting in flooding. Customers …

Our Spring 2020 newsletter has now been published.
Our Spring 2020 newsletter has now been published. You will find articles on our temporary suspension of services, Universal Credit advice, how to report an emergency repair, how to pay your rent and lots of useful information on how we can help you during this difficult time. To access a copy click here: Spring 2020

COVID 19 – Visting you at home
COVID 19 – Visiting your Home Staff will only visit you in your home if it is absolutely necessary before Phase 4 of moving out of lockdown. We are looking at ways to carry out some activities using technology and we will keep you advised of progress with this. This video which explains what will …

Warm Home Discount
Warm Home Discount 2020/2021 This winter you could receive a one-off payment of £140 off your electricity bill for winter 2020 to 2021 under the Warm Home Discount Scheme. The money is not paid to you – it’s a one-off discount on your electricity bill, between September and March. You may be able to get …

Doorstep Crime and Bogus Callers
Doorstep Crime and Bogus Callers We have received a report from a tenant who had someone claiming to be from Clydesdale Housing Association saying that we had organised for them to visit their home to install loft insulation. Please be aware that we never instruct our contractors to visit you at home without contacting you …

Our Landlord report from the Scottish Housing Regulator
Our Landlord report from the Scottish Housing Regulator for the period 31 March 2019 to 29 March 2020is available here: https://www.housingregulator.gov.scot/landlord-performance/landlords/clydesdale-housing-association-ltd

Working Arrangements due to COVID 19 Virus (Coronavirus)
We recently wrote to you regarding further guidance issued by the Scottish Government to the housing sector on 20th November 2020. Our letter explains that unfortunately, from Friday 20 November until Friday 11 December 2020 we will only be able to carry out emergency repairs. Provided we move back into Tier 3, we will be …

Have your say!
We are conducting a Rent Review so that tenants can have their say on the rent levels for 2021/22. There are several ways you can have your say, you can: Fill in the form that will arrive in the post and return it to us in the pre-paid envelope provided Telephone us at 01555 665316 …

WINTER GRITTING
As we are approaching the coldest months of the year, we thought it best to remind all tenants of our winter maintenance plan and how best for you to stay safe in the cold weather. South Lanarkshire Council is responsible for the majority of roads and footpaths throughout the Clydesdale area, this includes several our …

Our 2019-20 Annual Report
At CHA we are constantly working to grow and improve to help us fulfil our purpose in providing quality homes and excellent services for people in rural South Lanarkshire and to support communities to thrive. You can read all about our work in our latest annual report 2019-20. CHA Annual Report

Easter Holiday Closure
Easter Holiday Closure Our staff and Management Committee would like to wish all of our tenants a Happy Easter. This year we will close for the Easter break from 5pm on Thursday 1st April 2021 and will reopen on Tuesday 6th April 2021 at 09.00am. Detailed below is a list of telephone …

How to report a repair
How to report a repair During office working hours you can talk to us on: Our dedicated repairs line – call 01555 665316 and select option 1 You can email us at: mail@clydesdale-housing.org.uk You can send us an on-line message: www.clydesdale-housing.org.uk/contact-us/ To report emergency repairs after we close, call our out of hours …
We have received another positive report from the Scottish Housing Regulator.
We have received another positive report from the Scottish Housing Regulator. The Scottish Housing Regulator has published the outcome of its annual risk assessment of social landlords as well as updated engagement plans for Registered Social Landlords. The main areas the Regulator focused on in its engagement with social landlords was the impact of the COVID-19 pandemic, homelessness, …

Free £170 of Fuel Vouchers Available to all Clydesdale Housing Association Tenants!
The Social Housing Fuel Support fund is a new £2 million fuel poverty fund to help social landlords support their tenants who are struggling with fuel costs during the coronavirus pandemic. Funded by the Scottish Government, and managed and administered by the Scottish Federation of Housing Associations (SFHA). It aims to provide practical support to social landlords’ tenants in order to help them to manage or reduce their energy costs. …

Voluntary Management Committee Member Vacancies
Voluntary Management Committee Member Vacancies Do you want to improve your personal wellbeing?… and your career prospects? Do you want to play a role in improving the lives of others and the Clydesdale area? If the answer is “YES” then volunteering as a Management Committee member with us might be the thing for you! We …