Summer 2019 Newsletter

Clydesdale Newsletter Summer 2019 Our Summer Newsletter has just been published. This version features: • a telephone number change for our out of hours repairs service, • our up and coming Tenants Satisfaction Survey, • Lanimer Day fun • and much, much more To access a copy click Clydesdale Newsletter Summer 2019

Tenants Scrutiny Group

COME ALONG AND HAVE YOUR SAY!!!!!! Do you want to know more about the services Clydesdale Housing Association Provide? Would you like to tell Clydesdale Housing Association what you think about the way current services are delivered? Would you like to have a say about what services Clydesdale Housing Association should deliver in the future? …

We are hiring

Position: Corporate Services Assistant (CHA Community Hub) Location: Lanark Salary: £24,454 to £27,177 (pro-rata) Hours: 21 hours per week Grade: EVH Grade 5 Contract: Permanent Closing Date: 27 March 2020 Interview Date: 21 April 2020 We have created this post to support the development and delivery of our new CHA Community Hub in Lanark. We …

Only Flush the 3Ps-Pee, Poo and (toilet) Paper

Only Flush 3Ps – Pee, Poo and (toilet) Paper Scottish Water has issued a reminder to flush only the 3Ps – pee, poo and toilet paper– to help keep the country’s sewers free from blockages. Un-flushable alternatives to toilet paper which are not biodegradable are a major cause of sewer chokes resulting in flooding. Customers …

Our Spring 2020 newsletter has now been published.

Our Spring 2020 newsletter has now been published. You will find articles on our temporary suspension of services, Universal Credit advice, how to report an emergency repair, how to pay your rent and lots of useful information on how we can help you during this difficult time. To access a copy click here:  Spring 2020

COVID 19 – Visting you at home

COVID 19 – Visiting your Home Staff will only visit you in your home if it is absolutely necessary before Phase 4 of moving out of lockdown. We are looking at ways to carry out some activities using technology and we will keep you advised of progress with this. This  video which explains what will …

Warm Home Discount

Warm Home Discount 2020/2021 This winter you could receive a one-off payment of £140 off your electricity bill for winter 2020 to 2021 under the Warm Home Discount Scheme. The money is not paid to you – it’s a one-off discount on your electricity bill, between September and March. You may be able to get …

Doorstep Crime and Bogus Callers

Doorstep Crime and Bogus Callers We have received a report from a tenant who had someone claiming to be from Clydesdale Housing Association saying that we had organised for them to visit their home to install loft insulation.   Please be aware that we never instruct our contractors to visit you at home without contacting you …

Our Landlord report from the Scottish Housing Regulator for the period 31 March 2019 to 29 March 2020is available here: https://www.housingregulator.gov.scot/landlord-performance/landlords/clydesdale-housing-association-ltd

Working Arrangements due to COVID 19 Virus (Coronavirus)

We recently wrote to you regarding further guidance issued by the Scottish Government to the housing sector on 20th November 2020. Our letter explains that unfortunately, from Friday 20 November until Friday 11 December 2020 we will only be able to carry out emergency repairs.  Provided we move back into Tier 3, we will be …