Technical Services Update

Where safe to do so, and with tenant consent, we will re-start urgent and external repairs from Monday 22nd June. We will accept new repair requests for urgent, external or communal area repairs from that date. Understandably, there is a backlog of repairs and ongoing delays in the supply chain for some materials so please …

Our Spring 2020 newsletter has now been published.

Our Spring 2020 newsletter has now been published. You will find articles on our temporary suspension of services, Universal Credit advice, how to report an emergency repair, how to pay your rent and lots of useful information on how we can help you during this difficult time. To access a copy click here:  Spring 2020

Reactive Repairs Service – Emergency Repairs Provision Only

Reactive Repairs Service – Emergency Repairs Provision Only Our contractors, DLES, are continuing to provide a repairs service, however, we have taken the decision to limit this to EMERGENCY repairs only. Please be aware that this might alter if their staffing levels reduce due to the continuing spread of the Covid-19 virus. Please contact us …

Coronavirus – Temporary Service Suspension

We are working hard to ensure we are fully staffed to deliver critical services such as emergency repairs, emergency gas repairs as well as advice and guidance to tenants experiencing financial difficulties. To reduce spread of the virus, we have taken the difficult decision to temporarily suspend delivery of the following services until further notice: …

Coronavirus – Tenant Information

Tenant Information We understand how concerned people are about the impact of the Covid-19 pandemic – particularly those who face losing their job. These are very challenging times for us all. If any tenant is worried about paying their rent as a result of the current situation then it is important to contact us as …

Only Flush the 3Ps-Pee, Poo and (toilet) Paper

Only Flush 3Ps – Pee, Poo and (toilet) Paper Scottish Water has issued a reminder to flush only the 3Ps – pee, poo and toilet paper– to help keep the country’s sewers free from blockages. Un-flushable alternatives to toilet paper which are not biodegradable are a major cause of sewer chokes resulting in flooding. Customers …

Office Closure due to COVID-19 Virus (Coronavirus)

Following the advice of the Scottish Government, the Association has closed the office to protect our tenants and staff.  This is not a decision that was taken lightly and we have taken steps to minimise as much as we can, any disruption to our tenants. This is a link to the NHS Covid-19 website.   https://www.nhs.uk/conditions/coronavirus-covid-19/ …

Coronavirus Update

Last week we developed a plan to protect the safety of our service users and the people who work for us. This plan also seeks to minimise service disruption which the virus may cause.   For the time being we would encourage contact with us and our staff to be restricted to phone calls, email, …

We are hiring

Position: Corporate Services Assistant (CHA Community Hub) Location: Lanark Salary: £24,454 to £27,177 (pro-rata) Hours: 21 hours per week Grade: EVH Grade 5 Contract: Permanent Closing Date: 27 March 2020 Interview Date: 21 April 2020 We have created this post to support the development and delivery of our new CHA Community Hub in Lanark. We …

Tenants Scrutiny Group

COME ALONG AND HAVE YOUR SAY!!!!!! Do you want to know more about the services Clydesdale Housing Association Provide? Would you like to tell Clydesdale Housing Association what you think about the way current services are delivered? Would you like to have a say about what services Clydesdale Housing Association should deliver in the future? …

Rent Consultation – 2020/21 Rents

We are currently consulting with tenants on our plans to increase rents – the consultation runs until Friday 31 January 2020. Taking all factors into account (the cost of running our services and the income we need to generate in order to meet those costs) we are proposing a rent increase of 2.7% from 1 …

Annual Assurance Statement Published

Clydesdale Housing Association (CHA) and all other social landlords must submit an Annual Assurance Statement to the Scottish Housing Regulator providing assurance that the organisation complies with the relevant requirements of chapter 3 of the Regulator’s Regulatory Framework. This includes regulatory requirements that apply to all social landlords and the Standards of Governance and Financial …

We are recruiting

Voluntary Management Committee Member Vacancies Do you want to improve your personal wellbeing?… and your career prospects? Do you want to play a role in improving the lives of others and the Clydesdale area? If the answer is “YES” then volunteering as a Management Committee member with us might be the thing for you! We …

Landlord Report 2018/19

The Scottish Housing Regulator has published our Annual Landlord Report for 2018/19. We continue to perform well against the Scottish Housing Charter Indicators for tenant satisfaction, our repairs service, re-letting empty houses and tackling anti-social behaviour. Achieving national energy efficiency standards in some of our more rural homes continues to prove challenging due to the …

Summer 2019 Newsletter

Clydesdale Newsletter Summer 2019 Our Summer Newsletter has just been published. This version features: • a telephone number change for our out of hours repairs service, • our up and coming Tenants Satisfaction Survey, • Lanimer Day fun • and much, much more To access a copy click Clydesdale Newsletter Summer 2019

Tenants Energy Guide

A very useful Tenants Energy Guide has just been published. The Guide provides great energy advice on: starting a new tenancy meter and standing charges switching supplier energy debt energy saving tips You can access the Tenants Energy Guide by clicking here. Further free energy advice is available from Home Energy Scotland on Freephone 0808 …

Spring Newsletter Published

Our Spring Newsletter has just been published. This version features: outcome of our recent Allocation Policy consultation; our Engagement Plan with the Scottish Housing Regulator; updates on our staff team. To access a copy click here.

Voluntary Management Committee Member Vacancies

Do you want to improve your personal wellbeing?… and your career prospects? Do you want to play a role in improving the lives of others and the Clydesdale area? If the answer is “YES” then volunteering as a Management Committee member with us might be the thing for you! We are looking to recruit people …

Rent Consultation – 2019/20 Rents

We are currently consulting with tenants on our plans to increase rents – the consultation runs until Friday 25 January 2019. Taking all factors into account (the cost of running our services and the income we need to generate in order to meet those costs) we are proposing a rent increase of 3.3% from 1 …