Clydesdale Housing Association

About Us

Service Plans (2005 to 2010)

Our 2005 Tenant Conference approved Clydesdale's proposals for a 5 Year Service Plan.  The Service Plan had been developed in consultation with 4 tenant focus groups over July 2005.

The Service Plan focuses on the following service areas:

• Customer Focus & involvement
• Management of estates & Anti-social behaviour
• Rent and Arrears
• Access to and the Allocation of housing
• Reactive, Cyclical and Planned maintenance
• Development and Adaptations
• Financial management

The Service Plan and our most recent progress report against the Service Plan can be downloaded below.

Download Attachment(s):
Service Plan.pdf
Service Plan Progress Report - March 2008.pdf

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