Coronavirus – Tenant Information

Tenant Information

We understand how concerned people are about the impact of the Covid-19 pandemic – particularly those who face losing their job. These are very challenging times for us all.

If any tenant is worried about paying their rent as a result of the current situation then it is important to contact us as soon as possible.
We will always try to work with tenants to resolve arrears and can provide support, advice and assistance to help tenants make a welfare claim where appropriate.

Over the next few weeks, we will contact our tenants by text, email or phone and offer all the assistance we can. In the meantime, we would urge tenants who face financial difficulties because of the current crisis to get in touch with us as soon as possible.
If you’re concerned about your ability to pay your rent, contact us on 01555 665316 or email at  

Useful links

Applying for Universal Credit – Universal Credit- 

How to pay your rent – Allpay

DWP: Latest updates –

Benefit advice and checkers: –

Benefit advice and checkers –

Our contact details – Talk to us